Challenge
The client was managing all of their bookings manually, which was time-consuming and prone to errors. They needed a more efficient way to manage their appointments and communicate with customers.
Solution
We developed a custom booking system that allows customers to schedule appointments online and receive automated reminders. The system also includes a customer portal where they can view their upcoming appointments and payment history.
Results
The new booking system has saved the client an average of 10 hours per week in administrative work. It has also improved the customer experience, with a 95% customer satisfaction rating.